We’re listening

We love to hear from our patients and customers and talk to them about their experiences at their local Rowlands Pharmacy.  If you have had a bad experience we want to learn from it and improve future patient experiences, equally if we have done something well we want to celebrate our successes and share with the rest of our colleagues! On the other hand, you may have a query and need some advice; we can help with that too.


Following the announcement of a national lockdown, we are now unable to offer a call back for general complaints at this time. However, if you have concerns regarding a Rowlands Pharmacy that you would like us to respond to, please can you put them in writing to complaints@rowlandspharmacy.co.uk


Alternatively, you can use the contact us form for any queries you have and we will endeavour to respond at the earliest opportunity.



Oh No!

Something went wrong! Let us help… please email complaints@rowlandspharmacy.co.uk


Alternatively, write to:

Quality & Clinical Governance Manager

Superintendent’s Office

Rowlands Pharmacy

Rivington Road

Preston Brook




When an email or letter just will not do…

Call our customer care line 01928 750548

Our dedicated Quality and Clinical Governance advisors can support you

Monday to Friday 9am - 12.30pm and 1.30pm - 5pm


Help Centre

Store finder

Want to get in touch with your local Rowlands Pharmacy? Use our store finder to find their contact details.


Important information

Our Superintendent Pharmacist is Margaret MacRury GPhC Registration Number 202859


For general business enquiries please contact our switchboard on 01928 750500



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