Complaints

At Rowlands Pharmacy, customer satisfaction is of paramount importance to us. To aid with any difficulties we have a freephone number 0800 707 6426 and a customer care email address customercare@rowlandspharmacy.co.uk

Our Superintendent Pharmacist is Ian Cowan.

If, for any reason, you are dissatisfied with our service and this cannot be resolved via customer care, you can contact Ms Rosie Taylor,our Complaints Manager & Professional Standards Pharmacist at Head Office. This matter will then be fully investigated and you will receive a detailed response to your complaint. Her email address is: rtaylor@rowlandspharmacy.co.uk