Complaints

At Rowlands Pharmacy, customer satisfaction is of paramount importance to us. If you have any issues or comments about your online order please email our customer care email address customercare@rowlandspharmacy.co.uk

If you have any issues or comments about the service you have received in one of our Pharmacies please contact Martin Sadr-Kazemi, our Complaints Manager & Clinical Governance Pharmacist at Head Office. This matter will then be fully investigated and you will receive a detailed response to your complaint. His email address is: msadrkazemi@rowlandspharmacy.co.uk 

Alternatively, please write to:

Martin Sadr-Kazemi
Complaints Manager
Superintendent's Office
Rowlands Pharmacy
Whitehouse Industrial Estate
Rivington Road
Preston Brook
Runcorn
WA7 3DJ

Tel 01928 750548

Our Superintendent Pharmacist is Margaret MacRury GPhC Registration Number 2028599.

«back to Customer Care Home